Support / サポート
We're here to help you get the most out of Shikumi Yoyaku.
Contact Us / お問い合わせ
🕐 Business Hours / 営業時間
Monday - Friday: 10:00 - 18:00 (JST)
月曜日〜金曜日: 10:00 - 18:00（日本時間）
Closed on weekends and Japanese holidays
土日祝日は休業
Getting Started / はじめに
1. Create an Account / アカウント作成
Register at yoyaku.shikumill.com/register to get started with your free account.
2. Connect Integrations / 連携設定
Connect Google Calendar and/or Zoom to enable scheduling synchronization and online meetings.
3. Set Up Services / サービス設定
Create your services, set up staff schedules, and configure your booking page.
Frequently Asked Questions / よくある質問
How do I connect my Zoom account?
Go to Settings → Zoom Integration in your admin dashboard. Click "Connect Zoom" and authorize the app with your Zoom account. Once connected, you can enable online meetings for your services.
How do I disconnect Zoom?
You can disconnect Zoom from Settings → Zoom Integration by clicking "Disconnect". You can also remove the app from your Zoom account at marketplace.zoom.us → Manage → Installed Apps.
What happens to my Zoom data when I disconnect?
When you disconnect Zoom, all stored OAuth tokens and Zoom-related data are immediately deleted from our servers. Future bookings will no longer automatically create Zoom meetings.
Why is there a 40-minute limit warning for Zoom meetings?
Zoom Basic (free) accounts have a 40-minute limit on group meetings. If you see this warning, consider upgrading to Zoom Pro or use Google Meet for longer sessions.
Is my data secure?
Yes. We use AES-256-GCM encryption for all OAuth tokens, SSL/TLS for all communications, and maintain strict data isolation between tenants. See our Privacy Policy for details.
Documentation / ドキュメント
Data Deletion Request / データ削除依頼
If you wish to delete your data from Shikumi Yoyaku, you have the following options:
- Delete your account from Settings → Account in your admin dashboard
- Disconnect integrations (Zoom, Google Calendar) to remove related data
- Contact support@shikumill.com for complete data deletion
Data deletion requests are processed within 30 days in accordance with GDPR and CCPA requirements.